Member Services Specialist - Front End & Training

Walmart Inc.; Saint Cloud (MN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Education benefits (Live Better U)

Job summary

Walmart Inc. in Saint Cloud, MN is looking for a front-line member associate to deliver excellent service at the checkout, handle purchases and returns, and assist members with accessing self-service technology.

You will promote Sam's Club products and ensure a safe, well-organized front-end area. The role involves assisting with payments, exchanges, and refunds, resolving member concerns, and supporting training for new associates on processes and technologies.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases including payments, returns, refunds, and exchanges according to policies.
• Promotes Sam's Club products and services and guides members on self-service technology.
• Assists with securing Sam's Club assets and property and observes safety practices.
• Acknowledges members, verifies membership cards, and identifies member needs.

Skills

Front-end equipment operation

Cash handling

Customer service

Mobile retail apps

Tools

Mobile retail apps

POS system

Job description

Walmart Inc. in Saint Cloud, MN is looking for a front-line member associate to deliver excellent service at the checkout, handle purchases and returns, and assist members with accessing self-service technology.

You will promote Sam's Club products and ensure a safe, well-organized front-end area. The role involves assisting with payments, exchanges, and refunds, resolving member concerns, and supporting training for new associates on processes and technologies.