Member Services Specialist — Credit Union

MCT Credit Union; Port Neches (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

MCT Credit Union is seeking a friendly MSR Service for its Port Neches center. The role handles member account activity, answers questions, and supports the Contact Center with clerical tasks. Strong communication and accurate records are essential.

The position emphasizes professional appearance, familiarity with Credit Union operations, and the ability to operate various clerical tools. This is a full-time role based in Port Neches, TX.

Qualifications

• High school graduate or equivalent.
• Member Service operations and procedures.
• Basic understanding of Credit Union operations.
• One year to three years of similar or related experience.
• Professional appearance, dress, and attitude.
• Ability to operate related computer applications and other business equipment.

Responsibilities

• Assists members with opening and closing accounts and related service needs.
• Responds to inquiries and resolves problems in a courteous, professional manner.
• Maintains and updates account information and related records.
• Cross-sells Credit Union services and supports receptionist/secretarial duties.

Skills

Customer service

Communication

Typing

Education

High school diploma or equivalent

Tools

Computer applications

Adding machine

Typewriter

Copy machine

Money counting machines

Telephone equipment

Job description

MCT Credit Union is seeking a friendly MSR Service for its Port Neches center. The role handles member account activity, answers questions, and supports the Contact Center with clerical tasks. Strong communication and accurate records are essential.

The position emphasizes professional appearance, familiarity with Credit Union operations, and the ability to operate various clerical tools. This is a full-time role based in Port Neches, TX.