iMember Service Representative

Neches Federal Credit Union; Port Neches (TX); On-site; USD 28,000 - 45,000; Full time

Job summary

Neches Federal Credit Union in Port Neches, TX is seeking an iMSR to deliver exceptional service while assisting members with their financial needs. The role handles member transactions and supports daily operations.

You will perform deposits, withdrawals, transfers, loan payments and balance at end of day; requires a high school diploma or equivalent, and strong verbal communication, teamwork and reliability. This is a non-exempt, full-time position with standard hours and rotating shifts.

Qualifications

• 6 months teller or customer service experience.
• Excellent verbal communication.
• Team-oriented and dependable with good attendance.
• High school diploma or equivalent.

Responsibilities

• Process member transactions (deposits, withdrawals, transfers, checks, loan payments, etc.).
• End of day balancing.
• Exhibits enthusiasm, passion and empathy to members while processing all transactions.
• Delivers prompt professional and personalized service to prospective and current members.

Skills

Teller experience

Customer service

Verbal communication

Team player

Punctuality

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

iMember Service Representative

Full-Time Port Neches, TX, US

Our iMSR delivers exceptional service while assisting members with their financial needs. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, friendly demeanor, can-do attitude, math aptitude, and keyboarding skills. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• 6-months teller experience or customer service-related experience
• Exceptional verbal communication
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

JOB SUMMARY:

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, etc.
• Responsible for end of day balancing
• Exhibits enthusiasm, passion and empathy to members while processing all transactions
• Delivers prompt professional and personalized service to prospective and current members

Classification: Non-exempt

Hours: Scheduled for 40-hours per week between the hours of: Monday through Friday 8:15AM to 5:15PM

*Requires Rotating Opening Schedule: Monday - Friday 6:45AM to 3:45PM

**Requires Rotating Closing schedule Friday: 9:15AM to 6:15PM