Member Services Representative - Part-time

Glacial Community YMCA; Town of Oconomowoc (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free YMCA staff membership

Flexible scheduling

Professional development opportunities

Job summary

Glacial Community YMCA in Oconomowoc, WI is seeking a part-time Member Services Representative to greet members, process memberships and registrations, and keep records up to date.

The role includes Fridays 12-4 and 1-6, Saturday rotation, and flexible scheduling discussed during interviews. You’ll enjoy a free YMCA staff membership and opportunities for professional development.

Qualifications

• Minimum 2 years in customer service and administrative work.
• Strong detail orientation, accuracy, and independent problem solving.
• Good computer and cash-handling skills; strong written and verbal communication.

Responsibilities

• Be the first point of contact for members and guests, creating a welcoming experience.
• Provide exceptional customer service and assist with memberships.
• Assist with program registrations and maintain accurate records.
• Support daily operations of the member services team.

Skills

Customer service

Administrative support

Attention to detail

Cash handling

Communication skills

Education

Business administration education

Tools

MS Office

Point of Sale

Job description

Position:Member Services Representative - Part-time

Location: Oconomowoc, WI

Job Id:499

# of Openings:3

Looking for a part-time position in a welcoming, healthy, and community-focused environment? Join our team!

As a Member Service Representative, you'll be one of the first people our members and guests interact with, helping create a positive and welcoming experience for everyone who walks through our doors. In this role, you'll provide exceptional customer service, assist with memberships and program registrations, maintain accurate records, and support the daily operations of our member services team.
Benefits include a FREE staff membership!

SCHEDULE:

• Fridays 12-4 and 1-6
• Saturday rotation
• Flexible scheduling will be discussed during the interview process

WHY YOU'LL LOVE WORKING HERE:

• FREE YMCA staff membership
• Supportive and welcoming team environment
• Opportunity to make a positive impact in your community
• Professional development and training opportunities

WHY YOU'LL LOVE WORKING HERE:

• FREE YMCA staff membership
• Supportive and welcoming team environment
• Flexible part-time scheduling
• Opportunity to make a positive impact in your community
• Professional development and training opportunities

QUALIFICATIONS:

• Minimum 2 years customer service and administrative experience or education in business administration, preferred.
• Attention to detail and accuracy, ability to work independently, and problem solve.
• Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
• Certifications that must be obtained and maintained within first 90 days: Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
• Willingness to attend meetings, training, and obtain additional certification as requested.
  

The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility.