Member Services Representative Part Time

Planet Fitness - Glow Brands; Murray (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading fitness center where your passion for customer service can shine! This role focuses on enhancing the lives of members by providing exceptional experiences that exceed their expectations. As part of a vibrant culture, you'll inspire and motivate individuals in a supportive environment, ensuring every visit to the gym is a positive one. With opportunities for growth and a commitment to creating a Judgement Free Zone, this position is perfect for those who want to make a real impact in their community while enjoying a fun and energetic atmosphere.

Qualifications

• Inspiring and motivating individuals to enhance member experiences.
• Creating a positive environment that exceeds member expectations.

Responsibilities

• Promoting the Judgement Free Zone to create a welcoming atmosphere.
• Making a difference in members' lives through exceptional service.

Skills

Customer Service

Motivation

Teamwork

Job description

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.