Member Services Representative

Pinnacle Fit Clubs LLC; Wynngate (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading wellness and fitness services company is seeking a Member Services Representative. This role focuses on delivering exceptional customer service to members and maintaining a welcoming environment. Ideal candidates will have a passion for fitness, strong interpersonal skills, and a commitment to punctuality. Join us to help create a positive experience for all members!

Benefits

FREE Black Card Membership

401k plan after 3 months

Health Insurance starting the first of the month following hire

Medical & Prescription drug plans

HSA (Health Savings Account)

Qualifications

• Passion for fitness and health.
• Exceptional customer service skills.
• Strong listening and problem-solving skills.

Responsibilities

• Create a positive member experience through excellent customer service.
• Maintain cleanliness of all facility areas.
• Assist members and guests effectively.

Skills

Customer Service

Problem Solving

Punctuality

Professionalism

Basic Computer Proficiency

Job description

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Job Description

The Member Services Representative is responsible for creating a positive member experience by providing excellent customer service to Planet Fitness members, prospective members, and guests. The role also involves maintaining the cleanliness of all facility areas to ensure a welcoming environment.

Schedule

• Part Time
• Saturday & Sunday: 6:00 AM to 2:00 PM
• 8-hour shifts

Benefits

• FREE Black Card Membership
• 401k plan after 3 months
• Health Insurance starting the first of the month following hire
• Medical & Prescription drug plans
• HSA (Health Savings Account)

Qualifications

• Passion for fitness and health
• Upbeat and positive attitude
• Punctuality and reliability
• Exceptional customer service skills
• Strong listening and problem-solving skills
• Diplomacy and professionalism in interactions
• Basic computer proficiency
• Satisfactory background check

Application Process

If interested, submit your resume or complete our application via the 'Apply Now' section. Applications are reviewed continuously until the position is filled. We appreciate your interest!

Additional Information

We are an E-Verify company, ensuring all hires are legally eligible to work in the U.S. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Wellness and Fitness Services