Witham Family YMCA -Member Services Representative I (Mornings. Evenings & Weekends)

Indymca; Lebanon (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Member Services Representative to provide exceptional service to its members. This role is perfect for individuals who enjoy working in a dynamic environment and are passionate about community service. As a key part of the team, you will help create a welcoming atmosphere while managing member inquiries and administrative tasks. With flexible schedules and a variety of benefits, this position offers a great opportunity for personal and professional growth. Join a team that values service and community engagement, and make a difference in people's lives every day.

Benefits

Free certifications

Free YMCA membership

Flexible schedules

Childcare provided when actively working

Retirement

Employee Assistance Program

Vendor Discounts

Qualifications

• Must be at least 16 years of age.
• Basic skills in member service and data entry required.

Responsibilities

• Provide excellent member services at the YMCA.
• Learn and use YMCA software programs effectively.

Skills

Basic member service skills

Telephone etiquette

Data entry skills

Basic computer proficiency

Math proficiency

Education

High school diploma or equivalent

Tools

YMCA software programs

Standard word processing software

Job description

Witham Family YMCA - Member Services Representative I (Mornings, Evenings & Weekends)

Witham Center - 2791 N Lebanon St, Lebanon, IN 46052, United States of America

Job Description

Posted Tuesday, June 11, 2024 at 4:00 AM | Expired Thursday, September 12, 2024 at 3:59 AM

Benefits:

• Free certifications (depending on position)
• Free YMCA of Greater Indianapolis membership
• Flexible schedules
• Childcare provided when actively working (up to 20 hours per week)
• Retirement
• Employee Assistance Program
• Vendor Discounts

POSITION SUMMARY:

The primary function of this position is to provide excellent member services.

MINIMUM QUALIFICATIONS

• At least 16 years of age
• High school diploma or equivalent preferred
• Basic member service skills and telephone etiquette
• Data entry skills and basic computer proficiency using standard word processing
• Ability to learn and use YMCA software programs
• Math and calculator proficiency
• Knowledge of filing and basic office procedures and the ability to use the copier and fax machine
• Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position.