Member Services Representative

North Mississippi Health Services; Winfield (AL); On-site; USD 25,000 - 38,000; Full time

Job summary

North Mississippi Health Services is seeking a team member for customer service and office operations. The role supports members, community members, staff, and guests with a caring, responsive approach.

Responsibilities include front desk duties, handling inquiries by phone, scheduling new member enrollment, POS operations, and providing information on programs for individuals and corporate memberships. This role is based in the United States with on-site work expectations.

Qualifications

• Customer service skills: friendly, responsive, and professional.
• Front desk operations: multitasking and organization.

Responsibilities

• Ensures excellent customer services to members, community members, staffs, and guests.
• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments.
• Provides information on programs for individual and corporate memberships.

Job description

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Customer Service

• Ensures excellent customer services
• Fulfills responsibilities in a caring manner with members, community members, staffs, and guests

Office Operations

• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments

Marketing

• Responsible for providing information on all special programs for
• individual and corporate memberships.
• Accountable for providing information on individual and corporate memberships.