Member Services & Front Desk Specialist

North Mississippi Health Services; Winfield (AL); On-site; USD 25,000 - 38,000; Full time

Job summary

North Mississippi Health Services is seeking a team member for customer service and office operations. The role supports members, community members, staff, and guests with a caring, responsive approach.

Responsibilities include front desk duties, handling inquiries by phone, scheduling new member enrollment, POS operations, and providing information on programs for individuals and corporate memberships. This role is based in the United States with on-site work expectations.

Qualifications

• Customer service skills: friendly, responsive, and professional.
• Front desk operations: multitasking and organization.

Responsibilities

• Ensures excellent customer services to members, community members, staffs, and guests.
• Performs front desk operations and child care attendant as requested.
• Answers and responds to incoming telephone calls and inquiries.
• Performs all related new member responsibilities.
• Performs point of sale and pro shop operation.
• Schedules new member enrollment appointments.
• Provides information on programs for individual and corporate memberships.

Job description

North Mississippi Health Services is seeking a team member for customer service and office operations. The role supports members, community members, staff, and guests with a caring, responsive approach.

Responsibilities include front desk duties, handling inquiries by phone, scheduling new member enrollment, POS operations, and providing information on programs for individuals and corporate memberships. This role is based in the United States with on-site work expectations.