Representative-Patient

North Mississippi Health Services; Tupelo (MS); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

North Mississippi Health Services seeks a Care Coordinator to help coordinate interdisciplinary care for patients and families in Tupelo, Mississippi. You will educate patients and families on care processes, relay needs to staff, and provide emotional support as needed.

The role emphasizes clear communication across the care team, acting as a liaison between patients, families, and clinicians to ensure smooth, compassionate service in a hospital setting.

Responsabilidades

• Coordinate care across multidisciplinary teams for patients and families
• Orient and educate patients and families about care processes
• Relay needs and concerns of patients to care staff
• Provide emotional support to families as needed
• Assist in addressing patient/family issues and guiding them through procedures
• Promote clear communication among care team, clinicians, patients and families
• Serve as a liaison between patients, families, and care staff

Conocimientos

Care coordination

Interdisciplinary communication

Patient education

Empathy

Descripción del empleo

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Coordinates:

• Effectively and efficiently coordinates care to family members by monitoring and evaluating interdisciplinary care
• Orients/Educates:
• Orients and educates patients/family members/visitors to the Critical Care waiting area, policies, and procedures
• Customer Service/Customer Relations:
• Greets individuals in a positive and caring manner
• Effectively and efficiently relay the needs and concerns of patient’s family members/visitors to staff
• Provides emotional support to family members as needed
• Receive requests and provides general information to patient/family member as requested
• Assists in the resolutions of patient/family member issues/problems
• Assists family with grieving processes and procedures
• Communication:
• Promotes effective communication amongst care team, treating clinicians, patients, family members, etc.
• Liaison:
• Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction
• Inventory:
• Assesses and maintains waiting room supplies in a cost-effective manner
• Complies with budgetary guidelines
• Regulation:
• Adheres to NMHS/NMMC Policies/Procedures/Guidelines
• Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues