Member Services Rep I — Teller & Member Advisor

Wescom Central Credit Union; Los Angeles (CA); On-site; USD 33,000 - 45,000; Full time

Job summary

Wescom Central Credit Union in Los Angeles is seeking a Member Services Teller to assist members with deposits, withdrawals and account inquiries, while promoting credit union products and services.

The role requires accurate cash handling, friendly member service, and the ability to identify opportunities to refer members to loan and investment services, sustaining strong relationships and ensuring compliance with policies.

Qualifications

• High School graduate.
• Previous financial industry and customer service experience preferred.

Responsibilities

• Process member transactions accurately, including deposits, transfers, withdrawals and other transactions.
• Assist in establishing memberships and new accounts.
• Provide information about credit union products and services, including insurance and investment products.
• Refer members to Mortgage and Home Equity products and advise on related options.
• Maintain accuracy in cash handling and balancing.

Skills

Cash handling

Customer service

Interpersonal skills

Phone etiquette

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Wescom Central Credit Union in Los Angeles is seeking a Member Services Teller to assist members with deposits, withdrawals and account inquiries, while promoting credit union products and services.

The role requires accurate cash handling, friendly member service, and the ability to identify opportunities to refer members to loan and investment services, sustaining strong relationships and ensuring compliance with policies.