Customer Service Pro (Part-Time) | Growth & Perks

National Fitness Partners; Springfield (MA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card Membership

Job summary

National Fitness Partners is hiring a Part-Time Customer Service Representative to join our Planet Fitness franchise family. The position supports member inquiries, onboarding of new members, POS transactions, and in-club experiences that emphasize our Judgement Free fitness philosophy.

We offer growth opportunities, competitive pay with scheduled hourly increases, shift-differential pay for select shifts, PTO, an Employee Assistance Program, and a free employee Black Card Membership.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners is hiring a Part-Time Customer Service Representative to join our Planet Fitness franchise family. The position supports member inquiries, onboarding of new members, POS transactions, and in-club experiences that emphasize our Judgement Free fitness philosophy.

We offer growth opportunities, competitive pay with scheduled hourly increases, shift-differential pay for select shifts, PTO, an Employee Assistance Program, and a free employee Black Card Membership.