Member Services Rep – Growth Path, Benefits & Early Shift

Planet Fitness; Mocksville (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities in management

Competitive pay with scheduled raises

Shift-differential pay for select ShIF

PTO for all employees

401K Employer match up to 4%

Health Insurance Options including HMO

Basic Life Insurance & Short-Term Dis.

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness franchise National Fitness Partners in Mocksville, NC is hiring a Customer Service Representative for a full-time position starting at $12 per hour. Opening shift 4:45 am to 1 pm, Monday through Friday, with hourly increases at 180 days, 1 year and every 6 months after the first year.

As part of a team that serves over one million members across 200+ clubs, you will answer phones, greet members, sign up new members, process purchases at the point of sale, and promote fitness

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older and able to lift up to 75 lbs.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our fitness instruction classes to our active and new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Tools

Point of sale system

Job description

Planet Fitness franchise National Fitness Partners in Mocksville, NC is hiring a Customer Service Representative for a full-time position starting at $12 per hour. Opening shift 4:45 am to 1 pm, Monday through Friday, with hourly increases at 180 days, 1 year and every 6 months after the first year.

As part of a team that serves over one million members across 200+ clubs, you will answer phones, greet members, sign up new members, process purchases at the point of sale, and promote fitness