Customer Service Pro - Growth Path & Benefits

National Fitness Partners; Altoona (PA); Presencial; USD 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

401K employer match

Paid time off (PTO)

Free Black Card membership

Shift-differential pay

Growth opportunities

Descripción de la vacante

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in our Altoona club. Starting at $12 per hour with raises at 180 days, 1 year, and every 6 months after the first year based on anniversary date.

Hours are Monday–Friday 8am-4pm. As part of a team transforming lives through affordable fitness, you will greet members, sign up new members, log amenities, answer calls, and promote our fitness classes, all while keeping the club clean and

Formación

• Excellent communication and interpersonal skills.
• Ability to greet members, sign up new members, and log amenities.
• Availability Monday–Friday 8am–4pm.

Responsabilidades

• Answer phones in a friendly manner using information script.
• Greet members and sign up new members; tour and log amenities.
• Respond to member questions and concerns in a timely manner.
• Process beverage or merchandise purchases at POS.
• Promote fitness instruction classes to active and new members.
• Maintain a clean, sanitized, and safe club environment.

Conocimientos

Customer service

Communication

Problem solving

Team player

Herramientas

POS system

Descripción del empleo

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in our Altoona club. Starting at $12 per hour with raises at 180 days, 1 year, and every 6 months after the first year based on anniversary date.

Hours are Monday–Friday 8am-4pm. As part of a team transforming lives through affordable fitness, you will greet members, sign up new members, log amenities, answer calls, and promote our fitness classes, all while keeping the club clean and