Member Services & Programs Coordinator

Old Colony YMCA; Brockton (MA); On-site; USD 21,000 - 24,000; Part time

Job summary

Old Colony YMCA in Brockton, MA, is seeking a Program Assistant to provide friendly, professional membership service and maintain a safe, clean facility. This role includes guiding tours for prospective members, promoting programs, and assisting with events for all ages.

Responsibilities include regular rounds, adherence to emergency procedures, and back-up support at the Membership Service Desk. Prioritize a positive member experience and safety at all times.

Qualifications

• High School Diploma.
• Must maintain CPR certification.
• Ability to lift up to 100 lbs.
• Must be able to walk up and down stairs.

Responsibilities

• Assist in organizing, implementing and promoting assigned programs or special events for teens, adults, families and active older adults.
• Provide tours to potential new members explaining the facility, policy information, and membership rates.
• Adhere to YMCA emergency procedures, including notification of appropriate professional staff.
• Make continuous rounds on an hourly basis, throughout all areas of the building to be visible and available to members.
• Ensure all requests, comments and/or complaints are addressed and referred to supervisor and/or appropriate staff.
• Provide back-up to Membership Service Desk Staff when they are cashing in/out or on an as-needed basis.
• Maintain timely collection and safekeeping of Central Division’s funds.
• Ensure a safe environment for all members.
• Assist in class/program setup and cleaning gym floors as assigned.
• Locking doors, closing windows, lights, saunas and steam rooms, securing pool and returning towels to laundry.

Education

High School Diploma

Job description

Old Colony YMCA in Brockton, MA, is seeking a Program Assistant to provide friendly, professional membership service and maintain a safe, clean facility. This role includes guiding tours for prospective members, promoting programs, and assisting with events for all ages.

Responsibilities include regular rounds, adherence to emergency procedures, and back-up support at the Membership Service Desk. Prioritize a positive member experience and safety at all times.