Member Services Pro (Part-Time) — Community Connector

Georgia Mountain Young; Gainesville (GA); On-site; USD 17,000 - 20,000; Part time

Job summary

Georgia Mountain Young is hiring a Part Time Member Services-Opener in Gainesville, GA. The role delivers excellent service to members, guests, and program participants and promotes memberships.

Key duties include greeting guests, tours of prospective members, and resolving membership concerns. A basic computer skill, CPR/AED and First Aid certifications within 30 days are required, with a focus on maintaining lobby cleanliness and a welcoming environment.

Qualifications

• Excellent interpersonal and problem solving skills.
• Ability to connect with people of diverse backgrounds.
• Previous customer service, sales or related experience.
• Certifications required within 30 days: CPR/AED and First Aid.

Responsibilities

• Provides excellent service to members, guests, and program participants.
• Interviews and/or tours prospective members; sells memberships.
• Builds relationships with members; helps members connect with one another and to the YMCA.
• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
• Applies all YMCA policies dealing with member services.
• May monitor the locker rooms as required.
• Uses technology systems to promote member retention.

Tools

Basic computer skills

Job description

Georgia Mountain Young is hiring a Part Time Member Services-Opener in Gainesville, GA. The role delivers excellent service to members, guests, and program participants and promotes memberships.

Key duties include greeting guests, tours of prospective members, and resolving membership concerns. A basic computer skill, CPR/AED and First Aid certifications within 30 days are required, with a focus on maintaining lobby cleanliness and a welcoming environment.