Member Service Advisor — Branch Banking & Growth

Golden1; Roseville (CA); On-site; USD 30,307 - 34,440; Full time

Job summary

Golden1 in Roseville, CA is seeking a Member Service Specialist to support our customers by processing transactions and providing financial guidance. Join a team focused on community impact and internal growth opportunities.

This role requires a strong background in customer service, with a minimum of 2 years experience in banking or similar roles. The position offers market-competitive compensation and values diversity and inclusion within the workplace.

Qualifications

• 2+ years of prior experience in a banker role at another financial institution or customer relationship building role.
• 1+ year as a Member Service Specialist II or teller role at Golden 1 or another financial institution.

Responsibilities

• Processes and audits financial transactions including deposits and withdrawals.
• Provides services to members including cashier’s checks and wire transfers.
• Identifies opportunities to help members with products or services.
• Mentors and advises junior staff.

Skills

Customer relationship building

Financial transaction processing

Fraud detection

Consultative dialogue

Education

H.S. Diploma or General Education Degree (GED)

Job description

Golden1 in Roseville, CA is seeking a Member Service Specialist to support our customers by processing transactions and providing financial guidance. Join a team focused on community impact and internal growth opportunities.

This role requires a strong background in customer service, with a minimum of 2 years experience in banking or similar roles. The position offers market-competitive compensation and values diversity and inclusion within the workplace.