Member Services Pro — Free Gym Membership, Part-time

Supreme Fitness Group; Fullerton (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Free Black Card membership

Shift options

Career growth

Merchandise discounts

Medical benefits

401k

Ticket discounts

Job summary

Supreme Fitness Group is hiring a Part-Time Member Services Representative in Fullerton, CA. You will greet members, answer questions, process sign-ups, and help tours while maintaining a clean, welcoming gym floor.

The role emphasizes excellent customer service, reliable attendance, and the ability to handle front desk tasks with a professional demeanor in a fitness-focused environment.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent preferred.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Handle all front desk related activities including: Answer phones, Check members into the system, New member sign-up, Take tours, Facilitate updates to member accounts.
• Assist in maintaining the neatness and cleanliness of the club: Cleaning and sanitizing equipment and spa amenities, Restroom sanitation and upkeep.
• Follow the routine cleaning schedule and address safety/policy issues as needed.

Skills

Customer service

Basic computer

Positive attitude

Punctuality

Communication

Empathy

Teamwork

Education

High School diploma/GED

Job description

Supreme Fitness Group is hiring a Part-Time Member Services Representative in Fullerton, CA. You will greet members, answer questions, process sign-ups, and help tours while maintaining a clean, welcoming gym floor.

The role emphasizes excellent customer service, reliable attendance, and the ability to handle front desk tasks with a professional demeanor in a fitness-focused environment.