Member Services Pro - Flexible Schedule & Community Impact

Ymca of Greater Omaha; Omaha (NE); On-site; USD 2,066,000 - 2,212,000; Part time

Benefits offered by this job

Free YMCA membership

Locations across the metro

Flexible work attire

Tuition discounts

Training & development

Rain On Demand Pay

Employer-paid retirement contribution

Job summary

YMCA of Greater Omaha is seeking a part-time Armbrust Member Services Representative in Omaha, NE. The role focuses on delivering exceptional member service, selling memberships, and connecting guests with YMCA programs within a supportive community environment.

The position offers a friendly team, flexible schedule, and opportunities to grow within the organization, along with the YMCA membership benefit and ongoing training.

Qualifications

• Excellent interpersonal and problem solving skills.
• Previous customer service, sales or related experience.
• Basic knowledge of computers.
• Ability to work independently with attention to detail.
• Ability to relate effectively to diverse groups of people from all social and economic backgrounds.

Responsibilities

• Provides excellent service to members, guests and program participants by phone and in person.
• Sells memberships and conducts tours to prospective members.
• Builds relationships with members and connects them to YMCA programs.
• Resolves membership concerns and informs supervisor of issues.
• Follows YMCA policies and handles locker keys as needed.
• Participates in staff meetings and trainings.
• Performs other duties as assigned.

Skills

Excellent interpersonal skills

Customer service experience

Basic computer skills

Attention to detail

Diversity and inclusion awareness

Youth boundaries training

Abuse prevention trainings

Job description

YMCA of Greater Omaha is seeking a part-time Armbrust Member Services Representative in Omaha, NE. The role focuses on delivering exceptional member service, selling memberships, and connecting guests with YMCA programs within a supportive community environment.

The position offers a friendly team, flexible schedule, and opportunities to grow within the organization, along with the YMCA membership benefit and ongoing training.