Member Services Pro — Energetic Gym, Growth & Impact

Planet Fitness-United Fitness Partners; Junction City (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Junction City, KS. The role emphasizes delivering a warm, judgment-free greeting, helping members check in, and guiding them to use Planet Fitness amenities.

You will support the club in enrolling members and promoting classes, while maintaining a clean, welcoming front desk area. You will contribute to a energetic, inclusive fitness environment and aim to create “raving fans” by providing excellent customer

Qualifications

• Experience delivering friendly, energetic guest service.
• Ability to communicate clearly with customers and teammates.
• Demonstrated dependability and punctuality in shifts.

Responsibilities

• Greet members and guests in a warm, welcoming manner.
• Assist with check-ins and memberships at the front desk.
• Promote Planet Fitness amenities and programs to members.
• Maintain a clean, safe, and organized reception area.
• Provide accurate information about services and schedule tours.
• Support with member enrollment and class sign-ups.
• Contribute to a positive, high-energy club atmosphere.
• Handle member questions and resolve issues professionally.
• Collaborate with Club Manager and staff to meet goals.

Skills

Customer service

Communication

Reliability

Team player

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Junction City, KS. The role emphasizes delivering a warm, judgment-free greeting, helping members check in, and guiding them to use Planet Fitness amenities.

You will support the club in enrolling members and promoting classes, while maintaining a clean, welcoming front desk area. You will contribute to a energetic, inclusive fitness environment and aim to create “raving fans” by providing excellent customer