Member Services Pro — Front Desk & Club Tours

Planet Fitness-United Fitness Partners; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners in Overland Park, KS is seeking a Member Services Representative to create a welcoming, clean, and efficient front desk experience for our members. You will check in guests, greet and farewell, enroll members in tours and programs, and promote PF Black Card amenities while supporting the club team with a positive, energetic attitude.

Qualifications include being at least 18, having a High School diploma or GED, and a passion for helping others.

Qualifications

• Minimum of 18 years old at the time of employment.
• High School diploma or GED required.
• Ability to lift up to 50 lbs and stand for extended periods.
• Reliability and strong customer-service mindset.

Responsibilities

• Ensure the club is clean and welcoming for members.
• Check in members and greet them at the welcome desk.
• Provide information and tours to prospective members.
• Promote PF Black Card amenities and memberships.
• Support the team with club duties and member enrollment.
• Work varied hours, including weekends and holidays.
• Deliver positive, energetic service to every guest.

Skills

Passion for helping others

On-time dependability

Customer-focused attitude

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Overland Park, KS is seeking a Member Services Representative to create a welcoming, clean, and efficient front desk experience for our members. You will check in guests, greet and farewell, enroll members in tours and programs, and promote PF Black Card amenities while supporting the club team with a positive, energetic attitude.

Qualifications include being at least 18, having a High School diploma or GED, and a passion for helping others.