Member Services & Office Coordinator

Elk River Area Chamber of Commerce; Elk River (MN); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Flexible scheduling

Life insurance (supplemental)

Vision coverage

Disability coverage

Earned Sick and Safe Time

Mileage reimbursement

Job summary

Elk River Area Chamber of Commerce is seeking a part-time Member Services & Office Coordinator to keep the office running smoothly, support members, and organize moving parts. This role reports to the Executive Director and collaborates with the Marketing & Events Manager.

You’ll help with member records, event registration, invoices, and routine communications, while managing tools like ChamberMaster/GrowthZone and QuickBooks. A friendly, detail-oriented, independent worker will thrive.

Qualifications

• Friendly, dependable, organized, accurate.
• Able to work independently, ask good questions, maintain confidentiality.
• Experience in office support or customer service helpful.
• Familiarity with QuickBooks, Microsoft Office 365, email marketing, websites, or database systems is a plus.

Responsibilities

• Assist members, volunteers, visitors with information and next steps.
• Maintain member records, event registration, follow-up, invoices, and reports.
• Support ChamberMaster/GrowthZone, QuickBooks, Constant Contact, and website updates.
• Help with events, registration, materials, setup, check-in and follow-up.
• Support the Executive Director and Marketing/Events Manager with project coordination.

Skills

Customer service

Organization

Communication

Tools

ChamberMaster/GrowthZone

Microsoft 365

QuickBooks

Constant Contact

Website management

Job description

We’re Hiring: Member Services & Office Coordinator at Elk River Area Chamber of Commerce

Do you enjoy people, details, variety, and being part of a small team that supports local businesses?

The Elk River Area Chamber of Commerce is looking for a part-time Member Services & Office Coordinator to help keep our office running smoothly, our members supported, and our many moving pieces organized. This is a great fit for someone who likes helping people, keeping track of details, learning new systems, and being part of a fun, member-focused workplace where no two days are exactly the same.

This position reports to the Executive Director and works closely with the Marketing & Events Manager.

What You’ll Help With

This role helps members, volunteers, visitors, and community partners get the information, resources, and next steps they need. You’ll also help keep the Chamber team organized by supporting member records, event registration and follow-up, invoices and statements, office systems, digital tools, meeting materials, and routine communications.

Some of the work includes:

• Helping members, volunteers, and visitors feel welcome and supported
• Keeping member records, event attendance, and follow-up details organized
• Preparing invoices, statements, reports, materials, and routine records
• Assisting with ChamberMaster/GrowthZone, QuickBooks, Constant Contact, website updates, Yodel, digital sign updates, Dropbox, and Microsoft 365
• Supporting events and programs with registration, materials, setup, check-in, and follow-up
• Helping the Executive Director and Marketing & Events Manager keep projects and details moving

What We’re Looking For

The right person will be friendly, dependable, organized, accurate, and comfortable talking with businesspeople, volunteers, members, vendors, and visitors. We are looking for someone who can work independently, ask good questions, use good judgment, maintain confidentiality, and keep a sense of humor when priorities change.

Previous experience in office support, customer service, bookkeeping support, database work, nonprofit work, Chamber work, or small business operations is helpful. Familiarity with QuickBooks, Microsoft Office 365, email marketing, websites, or database systems is a plus, but we can train for Chamber-specific systems.

Schedule

This is a part-time, non-exempt position for up to 25 hours per week with a flexible schedule. Some early morning, evening, or off-site event hours may be needed with advance notice.

Physical Requirements

This position includes general office work and occasional event support. Must be able to lift and carry up to 30 pounds, with or without reasonable accommodation.

Compensation and Benefits

This is a part-time, non-exempt position of 20–25 hours per week with a flexible schedule.

Hourly wage: $20–$23 per hour, depending on experience.

Benefits include flexible scheduling, Chamber-paid supplemental benefits including life insurance, vision, and disability coverage, Earned Sick and Safe Time in accordance with Minnesota law, mileage reimbursement for approved Chamber business, and a fun, community-focused work environment.

The Chamber does not offer health insurance.