Member Services & Loan Specialist

Pioneer Federal Credit Union; Meridian (ID); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employer 401(k) matching

Paid holidays

Job summary

Pioneer FCU in Meridian, ID is seeking an Account & Loan Processor (Member Services Representative) at our Meridian Branch. You will greet members, explain services, set up new accounts, respond to questions, and help with loan applications, disbursements, and directing members to the right team.

You must be eligible for Pioneer membership; strong communication and customer service are essential. Familiarity with electronic banking platforms is beneficial; this role supports the branch in

Qualifications

• Experience: minimum one year in a similar or related role.
• Commission: high school diploma or GED.
• Interpersonal skills required with a high level of trust and diplomacy.
• Excellent public relations skills and product knowledge needed.

Responsibilities

• Greet and assist members; set up new accounts and assist with loan applications.
• Explain services and guide members to appropriate teams; process loan disbursements.
• Promote electronic and video services and assist members with online banking tools.

Skills

Customer service

Public relations

Interpersonal skills

Communication

Education

High school diploma or GED

Job description

Pioneer FCU in Meridian, ID is seeking an Account & Loan Processor (Member Services Representative) at our Meridian Branch. You will greet members, explain services, set up new accounts, respond to questions, and help with loan applications, disbursements, and directing members to the right team.

You must be eligible for Pioneer membership; strong communication and customer service are essential. Familiarity with electronic banking platforms is beneficial; this role supports the branch in