Member Experience & Lending Specialist

Westmark-Credit-Union; Nampa (ID); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

PTO & Holidays

Health insurance

401k match

Tuition reimbursement

Employee Assistance Program

Job summary

Westmark Credit Union in Nampa, ID, seeks a proactive Member Advisor to deliver full-service financial care. The role combines teller tasks, personal banking, and lending support to help members achieve financial goals.

You will greet members, process transactions, open accounts, advise on products, and support compliance while contributing to community relationships. The position offers salary with incentives and potential for advancement.

Qualifications

• High school diploma or equivalent is required; associate or bachelor's degree is preferred.
• Experience in banking, customer service, or sales is expected.
• Strong interpersonal, communication, and multitasking abilities.

Responsibilities

• Provide excellent member service by greeting members and identifying needs.
• Process teller transactions accurately and securely.
• Cross-sell credit union products and services to meet member goals.
• Open and maintain accounts, including checking, savings, and IRAs.
• Guide members through lending processes and explain loan terms.
• Resolve member issues promptly and ensure regulatory compliance.
• Collaborate with teams to support community outreach and relationship building.

Skills

Interpersonal skills

Communication skills

Sales acumen

Customer service

Multitasking

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Job description

Westmark Credit Union in Nampa, ID, seeks a proactive Member Advisor to deliver full-service financial care. The role combines teller tasks, personal banking, and lending support to help members achieve financial goals.

You will greet members, process transactions, open accounts, advise on products, and support compliance while contributing to community relationships. The position offers salary with incentives and potential for advancement.