Member Services & Loan Interviewer II

SAFE Federal Credit Union Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SAFE Federal Credit Union Inc. is seeking a member-focused teller to present and explain financial products and services to members at Shaw Air Force Base, SC. The role emphasizes effective communication and professional representation of the credit union’s offerings.

The position involves handling routine transactions, supporting loan processing, and aiming to meet branch goals while delivering excellent member service.

Qualifications

• Outgoing and enthusiastic (customer-facing)
• Conscientious and group oriented
• Able to communicate effectively with members

Responsibilities

• Sell/cross-sell credit union products and services to members.
• Process financial transactions: open/close accounts, deposits, withdrawals, checks, CDs, IRAs, ATM/debit cards and PINs.
• Answer member inquiries about accounts and services; resolve discrepancies.
• Perform teller duties as needed.
• Interview members for credit applications and advise on approvals/denials.
• Process loan applications, disburse loans, prepare documents, mail packets.
• Advise members on loan decisions and process loans/denials.
• Process loan deferral requests and escalate as needed.
• Help achieve credit union volume and insurance penetration goals.

Education

High School Diploma / GED

Tools

Credit union computer system

Job description

SAFE Federal Credit Union Inc. is seeking a member-focused teller to present and explain financial products and services to members at Shaw Air Force Base, SC. The role emphasizes effective communication and professional representation of the credit union’s offerings.

The position involves handling routine transactions, supporting loan processing, and aiming to meet branch goals while delivering excellent member service.