Member Services Teller - Cash & Customer Experience Pro

SAFE Federal Credit Union Inc.; Sumter, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SAFE Federal Credit Union Inc. is seeking a personable teller to assist members with deposits, withdrawals, and account inquiries. Under supervision, you will process transactions, cross-sell services, and maintain accurate records.

You will handle cash drawer with balance accountability, open/close terminals, and follow security procedures. Strong communication and teamwork are essential for success in this role.

Qualifications

• Outgoing, enthusiastic, conscientious, group oriented, open to change.
• Ability to perform each essential duty satisfactorily.

Responsibilities

• Sells/cross sells services based on member’s needs in order to meet assigned goals.
• Processes and qualifies all deposit items, withdrawals and transfers to and from various accounts.
• Processes loan payments and assesses appropriate service charge/fees.
• Researches outages in order to maintain required 80% balancing ratio.
• Completes forms for Western Unions, bank wires, CTR’s and SAR’s and relays those forms to the appropriate departments.
• Processes Shared Branching transactions in accordance with Credit Union Service Center protocol.
• Responsible for following all established security procedures as it relates to opening/closing of the branch, dual control, keys and combos and maintaining cash drawer limits.
• Assists with dual control as needed.
• Provides money orders, teller checks, credit card, cash advances and payments.
• Processes loan advances from various credit products.
• Opens and closes terminal, accounts for cash assigned, received, and disbursed.
• Other duties as assigned.

Skills

Outgoing personality

Cash handling

Effective communication

Job description

SAFE Federal Credit Union Inc. is seeking a personable teller to assist members with deposits, withdrawals, and account inquiries. Under supervision, you will process transactions, cross-sell services, and maintain accurate records.

You will handle cash drawer with balance accountability, open/close terminals, and follow security procedures. Strong communication and teamwork are essential for success in this role.