Member Services & Lending Specialist II

Indiana Members Credit Union

Evansville (IN)

On-site

USD 21,000 - 28,000

Full time

5 days ago

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Job summary

Indiana Members Credit Union in Evansville, IN is seeking a Universal Member Service Representative II to deliver exceptional member service, process a wide range of banking transactions, and advise on financial products. You will handle cash, balance accounts, assist with loan applications, and ensure compliance with policies in a fast-paced branch environment while building trusted member relationships.

This is a full-time, on-site role at Eagle Crest in Evansville, Indiana, with training and

Qualifications

High School diploma or GED required; an Associate's or Bachelor's degree preferred.
12–18 months credit union or financial institution experience with internal sales is beneficial.
Exceptional interpersonal and communication skills are essential.
Proficient computer/technology skills are required to perform daily tasks.

Responsibilities

Accurately handle member and non-member transactions.
Respond to member inquiries and assist with account services.
Balance cash drawer, recycler, coin machine and vault as scheduled (daily/weekly).
Reconcile ITM negotiable items against reports for accuracy (weekly if applicable).
Open and close accounts in compliance with internal policies and regulations.
Order/count cash and ensure audit and security policies are followed.
Process night drop deposits and payments; scan negotiable items.
Assist with loan applications and processing; support branch team.
May be required to cover Manager’s absence.