Member Services & Lending Specialist

American1cu; Michigan; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision

Day one benefits

Background screens

Job summary

American 1 Credit Union in Michigan Center is seeking a Personal Banker/Member Service Specialist. This role focuses on delivering an excellent member experience through banking transactions, membership openings, lending support, and personalized financial guidance.

You will maintain accurate records, follow credit union policies, and collaborate with the branch team to meet goals. The position is on-site with benefits starting day one, including health, dental, vision, and paid time off.

Qualifications

• High school diploma or GED required.
• Prior customer service and sales experience preferred.
• Credit union or banking experience preferred but not required.

Responsibilities

• Engage with members to understand needs and offer quality solutions.
• Process accounts, loans, and related banking transactions.
• Notify members of loan decisions and prepare necessary documents.
• Follow credit union policies and procedures to ensure compliance.
• Provide excellent member service and collaborate with the branch team.

Skills

Customer service

Sales skills

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American 1 Credit Union in Michigan Center is seeking a Personal Banker/Member Service Specialist. This role focuses on delivering an excellent member experience through banking transactions, membership openings, lending support, and personalized financial guidance.

You will maintain accurate records, follow credit union policies, and collaborate with the branch team to meet goals. The position is on-site with benefits starting day one, including health, dental, vision, and paid time off.