Member-Focused Banking Specialist

Metro Credit Union; Pennsylvania; In loco; USD 60.602.000 - 81.951.000; Tempo pieno

Descrizione del lavoro

Metro Credit Union is seeking a Sales & Service Representative at the Lawrence Branch to deliver friendly, accurate banking experiences and support branch operations. You will help members with everyday needs, open accounts, process transactions, and refer customers to appropriate products and partners.

Ideal candidates communicate clearly, handle transactions precisely, and thrive in a busy, team‑oriented environment with rotating Saturday shifts.

Competenze

• High school diploma or equivalent.
• Ability to communicate clearly and provide attentive service.
• Ability to handle financial transactions and detailed documentation accurately.
• Dependability and the ability to work onsite during scheduled branch hours, including rotating Saturdays.
• Ability to use standard computer applications and learn branch systems and equipment.
• Ability to operate teller drawers or coin bags weighing up to 50 pounds.
• Growth mindset with a drive to achieve more and broaden responsibilities.

Mansioni

• Process deposits, withdrawals, loan payments and other member transactions accurately.
• Open and service consumer accounts with proper identification and documentation.
• Ask questions to understand member needs and recommend financial solutions.
• Conduct loan interviews and assist with applications and documentation.
• Refer members to Metro partners when appropriate.
• Resolve member concerns by identifying root causes and providing solutions.
• Balance daily work and protect confidential member information.
• Serve as branch keyholder for opening/closing as assigned.
• Build skills through Metro’s Universal Service program and cross‑functional support.

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Metro Credit Union is seeking a Sales & Service Representative at the Lawrence Branch to deliver friendly, accurate banking experiences and support branch operations. You will help members with everyday needs, open accounts, process transactions, and refer customers to appropriate products and partners.

Ideal candidates communicate clearly, handle transactions precisely, and thrive in a busy, team‑oriented environment with rotating Saturday shifts.