Member Services Intake Specialist-9 (Fully Remote)

Not Disclosed; United States; Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid leave

Remote work within the US

Job summary

Not Disclosed, a partner company providing legal assistance services to members, is seeking a remote legal support coordinator in the United States. The role centers on acting as the main contact for members seeking legal aid, conducting intake interviews, verifying eligibility, and coordinating referrals.

You will also maintain up-to-date case documentation and progress notes. Applicants should have at least 2 years in customer service or case management, familiarity with regulated

Qualifications

• At least 2 years in customer service or case management.
• Experience in regulated environments and handling confidential data.
• Strong communication and organizational skills.

Responsibilities

• Serve as the main contact for members seeking legal support.
• Conduct intake interviews, verify eligibility, and coordinate referrals.
• Maintain accurate documentation and case updates.

Skills

Customer service

Case management

Regulated environments

Confidential data handling

Communication

Organization

Job description

• Serve as the main contact for members seeking legal support.
• Conduct intake interviews, verify eligibility, and coordinate referrals.
• Maintain accurate documentation and case updates.

Requirements:

• At least 2 years in customer service or case management.
• Experience in regulated environments and handling confidential data.
• Strong communication and organizational skills.

Why Join:

• Fully remote position within the US.
• Comprehensive benefits including medical, 401(k), and paid leave.

Not Disclosed

This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.