Member Services & Insurance Support Specialist

Countryway Insurance Co.; Virginia, Northern (IL, KY); Hybrid; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance on first/

Job summary

Virginia Farm Bureau is seeking a Member Service Specialist for the Scott County office in Gate City, VA. The role focuses on insurance processing, customer service, and admin support for the county president and board of directors.

Candidates should have a High School Diploma and be willing to obtain a P&C license within three months. Full-time with benefits, Monday–Friday work hours.

Qualifications

• High School Diploma required.
• Must obtain P&C license within three months of employment.
• Paid training for licensing and sales training.

Responsibilities

• Handle insurance processing and customer inquiries via phone, email, and in-person.
• Assist Agents with home/auto quoting, new business, and cross-selling; set appointments.
• Maintain county Farm Bureau records and financial accounting; manage membership data.
• Prepare certificates of insurance and binders; submit claim reports and correspondence.
• Assist in planning county board meetings and maintain minutes.

Skills

Customer service

Insurance processing

Data entry

Education

High School Diploma

Tools

Office software

Insurance systems

Job description

Virginia Farm Bureau is seeking a Member Service Specialist for the Scott County office in Gate City, VA. The role focuses on insurance processing, customer service, and admin support for the county president and board of directors.

Candidates should have a High School Diploma and be willing to obtain a P&C license within three months. Full-time with benefits, Monday–Friday work hours.