Member Services & Insurance Support Specialist

Virginia Farm Bureau Family of Companies; Amherst (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Paid training for licensing and sales

Medical and dental insurance

401k with company match

PTO 20 days per year

Gym membership discounts

Flexible spending account

Job summary

Virginia Farm Bureau in Amherst, VA is seeking a Member Service Specialist to join the county office. This full-time, non-exempt role handles insurance processing, sales support, and administrative tasks for the county president and board of directors.

Hours are Monday–Friday, 8:30am–5:00pm. Compensation ranges from $36,000 to $56,000 annually, with benefits including training, medical/dental, 401k, and PTO.

Qualifications

• Must have High School Diploma.
• Must obtain P&C license within three months of employment.
• Must maintain licenses through CE credits.

Responsibilities

• Process insurance business: answer inquiries by phone, email and in person; process payments; submit claim reports; prepare certificates of insurance and binders; process Tier 1 changes to policies.
• Support Agents: quote home and auto business; process new business; promote cross selling; set appointments for Agents; promote FB Bank products; support life insurance product sales.
• Promote Healthcare operation: knowledge of product offerings; collect information for referrals.
• Maintain County Farm Bureau records, files and permanent documents; maintain financial accounting system and deposits.
• Administer membership renewals and data entry; manage member info and renewal processes.
• Assist in planning county board meetings; record minutes and maintain minute books.
• Open/close office; maintain supplies; operate computer programs for County Farm Bureau and insurance use.

Skills

Customer service

Insurance processing

Administrative support

Education

High School Diploma

Job description

Virginia Farm Bureau in Amherst, VA is seeking a Member Service Specialist to join the county office. This full-time, non-exempt role handles insurance processing, sales support, and administrative tasks for the county president and board of directors.

Hours are Monday–Friday, 8:30am–5:00pm. Compensation ranges from $36,000 to $56,000 annually, with benefits including training, medical/dental, 401k, and PTO.