Member Services & Insurance Advisor

AAA Auto Club Enterprises; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays

Pension

Parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Austin, TX is seeking an entry-level Insurance and Membership Services Support specialist. Join a fast-paced branch network to interface with AAA members by providing insurance and membership services, supported by paid training and performance-based rewards.

You will learn about AAA products, advance through skills-based pay increases and monthly bonuses, and contribute to excellent member service both in-branch and over the phone.

Qualifications

• Prior experience in customer service/sales environment is a plus.
• Strong customer service skills and ability to meet deadlines.

Responsibilities

• Interface with AAA members by providing insurance and membership services support.
• Develop insurance leads for office sales agents and life specialists.
• Provide exceptional service in-branch and over the phone regarding insurance policies, membership, and billing.
• Perform routine duties in support of agents and team members.
• Be available during branch hours (Mon–Fri 8:30am–5:30pm) and one Saturday per month.

Skills

Customer service

Sales

Communication skills

Microsoft Office

Education

High school diploma or GED

Job description

AAA Auto Club Enterprises in Austin, TX is seeking an entry-level Insurance and Membership Services Support specialist. Join a fast-paced branch network to interface with AAA members by providing insurance and membership services, supported by paid training and performance-based rewards.

You will learn about AAA products, advance through skills-based pay increases and monthly bonuses, and contribute to excellent member service both in-branch and over the phone.