Member Services Host | Friendly Gym Front Desk

EōS Fitness; San Tan Valley (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Plus one family member

Daily Pay

Health, dental, vision

401(k) matching

Sophia Learning

Vacation/holiday pay

Job summary

EōS Fitness in San Tan Valley, AZ is seeking a Service Associate to greet members, provide information about services and memberships, and ensure a welcoming experience at the front desk.

You will check-in members, handle inquiries, process payments, follow safety protocols, and support a clean, well-stocked facility while adapting to evolving needs. Evening, weekend, and holiday availability required.

Qualifications

• Experience in customer service or front desk role.
• Interest in the fitness industry is a plus.
• Excellent interpersonal and customer-focused skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with gym management software.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check-in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
• Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Skills

Customer service

Front desk

Interpersonal skills

Multitasking

MS Office

Gym management software

Tools

MS Office

Gym management software

Job description

EōS Fitness in San Tan Valley, AZ is seeking a Service Associate to greet members, provide information about services and memberships, and ensure a welcoming experience at the front desk.

You will check-in members, handle inquiries, process payments, follow safety protocols, and support a clean, well-stocked facility while adapting to evolving needs. Evening, weekend, and holiday availability required.