Member Services & Front Desk Specialist

YMCA of Greater Montgomery; Wetumpka (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

YMCA of Greater Montgomery is seeking a Member Service Staff member for their Wetumpka location. This role involves welcoming members, handling inquiries, managing memberships, and ensuring facility security and cleanliness. The ideal candidate will have a high school diploma or GED, customer service experience, and basic computer skills. A current CPR/AED certification is required within 30 days of employment. Enjoy a supportive environment that aligns with Christian values.

Qualifications

• Must be at least 18 years old.
• Ability to read, write, and present information effectively.
• Current CPR/AED certification required.

Responsibilities

• Greet members and visitors positively.
• Handle member concerns and inquiries promptly.
• Ensure accurate processing of memberships and programs.
• Maintain facility security and cleanliness.
• Apply emergency procedures when necessary.

Skills

Customer service

Multitasking

Basic computer skills

Emergency procedures knowledge

Education

High school diploma or GED

Job description

YMCA of Greater Montgomery is seeking a Member Service Staff member for their Wetumpka location. This role involves welcoming members, handling inquiries, managing memberships, and ensuring facility security and cleanliness. The ideal candidate will have a high school diploma or GED, customer service experience, and basic computer skills. A current CPR/AED certification is required within 30 days of employment. Enjoy a supportive environment that aligns with Christian values.