Member Services Front Desk: Free Membership

ComForCare Home Care (Raleigh, NC); Elk River (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation Program

Free Membership for self & family

Health, Dental, Vision Insurance

Critical Illness Insurance

Short Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Job summary

PFHQ Franchise is seeking a Customer Service Representative for a club environment. You will greet members, manage front desk duties, and support tours and sign-ups to create a superior experience for members and guests.

In this role you will handle inquiries, assist with account information, and relay complex issues to the Club Manager or Team Lead. A friendly, solution-oriented attitude is essential for success.

Qualifications

• Basic customer service skills required.
• Experience with front desk tasks is a plus.
• Proficiency with common computer applications.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks and answer phone calls professionally.
• Collect information for tours and member sign-ups or cancellations.
• Assist in member check-ins and update account information as needed.
• Escalate member services issues to the Club Manager or supervisor.

Skills

Customer service

Computer skills

Honesty & work ethic

Job description

PFHQ Franchise is seeking a Customer Service Representative for a club environment. You will greet members, manage front desk duties, and support tours and sign-ups to create a superior experience for members and guests.

In this role you will handle inquiries, assist with account information, and relay complex issues to the Club Manager or Team Lead. A friendly, solution-oriented attitude is essential for success.