Member Services & Front Desk Coordinator

Boys & Girls Clubs of Central Florida; Orlando (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

Boys & Girls Clubs of Central Florida is seeking a Membership Services Coordinator to support the Service Director and club staff with clerical tasks, member data, and front desk operations at the Walt Disney World Clubhouse.

You'll manage schedules, greet visitors, process memberships and fees, assist with parent portals, and help prepare reports while upholding security and a customer-focused environment for families and youth.

Qualifications

• High school diploma or GED required.
• Minimum of one year of clerical and administrative experience.
• Proficiency with common office equipment and basic computer skills.
• Typing at least 45 words per minute and strong written/verbal communication.

Responsibilities

• Provide regular clerical and administrative support to the Service Director and club staff.
• Maintain the club member database and statistical information; prepare correspondence and reports.
• Manage schedules and calendars; answer telephones and greet visitors at front desk.
• Assist with membership inquiries, applications, and payment processing; ensure safety and customer service.
• Draft and update club communications; support events and field trips as needed.

Skills

Clerical tasks

Front desk

Data entry

Typing 45 WPM

Customer service

Education

High school diploma or GED

Tools

Microsoft Outlook

Salesforce

MS Office/Office 365

Job description

Boys & Girls Clubs of Central Florida is seeking a Membership Services Coordinator to support the Service Director and club staff with clerical tasks, member data, and front desk operations at the Walt Disney World Clubhouse.

You'll manage schedules, greet visitors, process memberships and fees, assist with parent portals, and help prepare reports while upholding security and a customer-focused environment for families and youth.