Membership & Front Desk Coordinator

Boys-; Dover (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical Benefits

Vision & Dental

Paid Time Off

Tickets at Work – Entertainment Events

Employee Assistance Program

Job summary

Boys & Girls Clubs of Delaware seeks a Membership Coordinator to manage membership registration, keep accurate records, and supervise the front desk at the assigned club, Monday through Friday 2:00pm–7:00pm.

You will ensure compliance with Delaware licensing standards, process dues, issue cards, handle communications with members and parents, and maintain a welcoming, safe, youth‑centered environment that supports program delivery and positive youth development.

Qualifications

• High School diploma or equivalency.
• Demonstrated PC application proficiency (Word, Excel, Outlook).
• Six (6) months experience managing and tracking various kinds of data.
• First Aid/CPR certification preferred.
• Must be able to pass FBI clearance, State of Delaware Criminal History Background Check, National and State Sexual Abuse Registry check, and National and State Child Abuse Registry Check per DelaCare regulations.
• Strong customer service and organizational skills.
• Demonstrated ability to interact with a range of people in an open friendly, customer-oriented manner; able to work independently and relates well with school aged children.
• Office Equipment Operation and Management: e.g., computer, printer, scanner, copier, fax, telephone.
• Demonstrated ability with organizing and answering phone with proper phone etiquette.

Responsibilities

• Interpret and articulate the philosophy, objectives, standards, and program of the Boys & Girls Club to members, parents, and the public.
• Ensure compliance with state licensing requirements for school-age centers; address non-compliance issues as needed.
• Recommend requisition of supplies and manage membership records.
• Receive and register new members including dues receipts and cards.
• Control access to program areas and sign-in visitors.
• Maintain accurate membership and attendance records and produce reports for the Program Director.

Skills

Customer service

Organizational skills

Data management

PC proficiency

Communication skills

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Office equipment

Job description

Boys & Girls Clubs of Delaware seeks a Membership Coordinator to manage membership registration, keep accurate records, and supervise the front desk at the assigned club, Monday through Friday 2:00pm–7:00pm.

You will ensure compliance with Delaware licensing standards, process dues, issue cards, handle communications with members and parents, and maintain a welcoming, safe, youth‑centered environment that supports program delivery and positive youth development.