Member Services & Financial Solutions Specialist

My Community Credit Union; Midland (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

My Community Credit Union in Midland, TX is seeking a Universal Representative who enjoys working directly with members to provide tailored financial solutions and an exceptional service experience. You’ll handle transactions, explain financial products, and identify opportunities to meet member needs with accuracy and professionalism.

The role involves processing transactions, assisting with loans, opening and maintaining accounts, and promoting credit union products.

Qualifications

• Six months to two years of similar or related experience.
• High school diploma or GED.
• Strong interpersonal and communication skills.
• Ability to multi task in a fast-paced environment.

Responsibilities

• Process transactions accurately and efficiently.
• Assist with loan applications and account openings.
• Open and maintain member accounts and promote MCCU products.
• Balance service excellence with sales and compliance.

Skills

Customer service

Cash handling

Sales and cross-selling

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

My Community Credit Union in Midland, TX is seeking a Universal Representative who enjoys working directly with members to provide tailored financial solutions and an exceptional service experience. You’ll handle transactions, explain financial products, and identify opportunities to meet member needs with accuracy and professionalism.

The role involves processing transactions, assisting with loans, opening and maintaining accounts, and promoting credit union products.