Member Solutions Specialist

Meridian-Trust-Federal-Credit-Union; Alliance (NE); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits package

Employer-paid life insurance

401k with employer match

Paid holidays and paid time off

Flexible spending accounts

Job summary

Meridian Trust in Alliance, NE is seeking a Universal Representative to be at the heart of member interactions. You will identify needs, offer financial solutions, and guide members through everyday banking with a consultative approach.

The role emphasizes service, accuracy, and relationship building within a collaborative team, with opportunities to grow across deposits, lending, and financial services while contributing to the communities we serve.

Qualifications

• Previous lending or financial institution experience is required.
• Strong communication and customer service skills are essential.
• Ability to explain financial concepts clearly to members.

Responsibilities

• Create strong member relationships by identifying needs and matching them with the right financial solutions
• Assist with day-to-day transactions while delivering fast, friendly, and accurate service
• Open and maintain accounts, ensuring a seamless and personalized member experience
• Educate members on account options, loan criteria, interest rates, and required documentation
• Take a consultative, solutions-focused approach to every interaction

Skills

Customer service

Detail oriented

Communication skills

Relationship building

Job description

Meridian Trust in Alliance, NE is seeking a Universal Representative to be at the heart of member interactions. You will identify needs, offer financial solutions, and guide members through everyday banking with a consultative approach.

The role emphasizes service, accuracy, and relationship building within a collaborative team, with opportunities to grow across deposits, lending, and financial services while contributing to the communities we serve.