Member Solutions Advisor

Meridian Trust Federal Credit Union; Alliance (NE); On-site; USD 36,000 - 52,000; Full time

Job summary

Meridian Trust Federal Credit Union is seeking a Universal Representative to serve as the first point of contact for members, building strong relationships and guiding them toward the right financial solutions.

You’ll handle everyday transactions, open and maintain accounts, explain loan options and credit criteria, and deliver fast, friendly service in a collaborative, community-focused environment.

Qualifications

• Previous lending or financial institution experience is required.

Responsibilities

• Create strong member relationships by identifying needs and matching them with the right financial solutions.
• Assist with day-to-day transactions while delivering fast, friendly, and accurate service.
• Open and maintain accounts, ensuring each member’s experience is seamless and personalized.
• Educate members on account options, loan alternatives, credit criteria, interest rates, and required documentation—making complex topics easy to understand.
• Take a consultative, solutions-focused approach to every interaction.

Skills

Customer service

Detail-oriented

Communication

Job description

Meridian Trust Federal Credit Union is seeking a Universal Representative to serve as the first point of contact for members, building strong relationships and guiding them toward the right financial solutions.

You’ll handle everyday transactions, open and maintain accounts, explain loan options and credit criteria, and deliver fast, friendly service in a collaborative, community-focused environment.