Member Services Champion — Front Desk & Member Growth

Hunter Super Techs - TurnPoint; Burnsville, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness – Undefeated Tribe in Burnsville, MN is hiring a Member Services Representative. You’ll be the face of the club, greeting members and guests, handling front desk operations, and driving membership sales. This role supports check-ins, promotions, and maintaining a clean, welcoming environment.

The position emphasizes exceptional customer service, friendly interaction, and contributing to a high-quality guest experience at the club.

Qualifications

• Experience in delivering excellent customer service.
• Experience at a front desk or reception.
• Ability to drive membership sales and program promotions.

Responsibilities

• Greet members and guests warmly and resolve inquiries.
• Manage front desk operations and phones efficiently.
• Promote memberships, classes, tanning, and other services.
• Support check-ins, enrollments, and store cleanliness.

Skills

Customer service

Front desk

Membership sales

Phone handling

Tools

POS system

Job description

Crunch Fitness – Undefeated Tribe in Burnsville, MN is hiring a Member Services Representative. You’ll be the face of the club, greeting members and guests, handling front desk operations, and driving membership sales. This role supports check-ins, promotions, and maintaining a clean, welcoming environment.

The position emphasizes exceptional customer service, friendly interaction, and contributing to a high-quality guest experience at the club.