Front Desk Pro: Member Services & Growth

Epiccrunchjobs; Burnsville (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Free Crunch Fitness membership

Subsidized health insurance

Job summary

A leading fitness organization in Burnsville is seeking a Member Services Representative to provide exceptional customer service and create a welcoming environment at Crunch Fitness - Undefeated Tribe. You will assist with membership sales, check-ins, and promotions while maintaining a clean, organized front desk. Ideal candidates should possess strong customer service skills, effective communication abilities, and a high school diploma. This role also requires a CPR/AED certification and a passion for fitness and community building.

Qualifications

• 1+ years of experience in a service-oriented position preferred.
• Ability to communicate effectively in reading and writing.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greet all members and guests with enthusiasm.
• Assist with membership and retail sales.
• Promote membership privileges and programs.
• Deliver on new member enrollment expectations.
• Check in members and guests according to procedures.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

A leading fitness organization in Burnsville is seeking a Member Services Representative to provide exceptional customer service and create a welcoming environment at Crunch Fitness - Undefeated Tribe. You will assist with membership sales, check-ins, and promotions while maintaining a clean, organized front desk. Ideal candidates should possess strong customer service skills, effective communication abilities, and a high school diploma. This role also requires a CPR/AED certification and a passion for fitness and community building.