Member Services Champion – Banking Help & Solutions

First Commerce Credit Union; Tallahassee (FL); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Employee assistance programs

Ongoing training and career dev.

Growth opportunities

Referral bonus

Resumo da oferta

First Commerce Credit Union is hiring a Member Service Representative to open accounts, perform teller duties, balance cash, and guide members through digital banking solutions.

You will respond to inquiries with care, handle deposits and withdrawals, assist with wire transfers, debit cards, online banking, safe deposit access, and loan payoff quotes while maintaining accuracy and compliance. You’ll contribute to sales referrals and service excellence within a friendly team.

Qualificações

• High school diploma or equivalent.
• At least 18 months of teller experience at a bank or credit union (or 12 months teller + 6 months customer service).
• Positive, can-do attitude and a passion for helping others.
• Strong communication, time management, and organizational skills.
• Professionalism and a commitment to excellence.
• Comfort with office technology and financial systems.

Responsabilidades

• Open deposit accounts and recommend products that fit member needs.
• Perform teller duties including deposits, withdrawals, and balancing.
• Assist with account maintenance, debit card services, wire transfers, and more.
• Support members with online banking, safe deposit access, and financial tools.
• Notarize documents, provide loan payoff quotes, and help with direct deposits.
• Drive sales through service excellence and meeting referral goals.

Conhecimentos

Teller experience

Customer service

Communication skills

Time management

Organizational skills

Office technology

Formação académica

High school diploma or equivalent

Ferramentas

Financial software

Online banking platforms

Descrição da oferta de emprego

First Commerce Credit Union is hiring a Member Service Representative to open accounts, perform teller duties, balance cash, and guide members through digital banking solutions.

You will respond to inquiries with care, handle deposits and withdrawals, assist with wire transfers, debit cards, online banking, safe deposit access, and loan payoff quotes while maintaining accuracy and compliance. You’ll contribute to sales referrals and service excellence within a friendly team.