Member Service Specialist I — Banking & Teller Expert

Appone; Crawfordville (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Professional development

Health insurance

401(k) Plan with match

Profit sharing

Generous PTO

Job summary

Champions First Credit Union in Crawfordville seeks a friendly Member Service Specialist to provide exceptional service at the service desk and teller line. You will open accounts, assist with loans, and help members reach their financial goals with accurate, personalized guidance.

Responsibilities include processing a variety of transactions, resolving issues, supporting daily branch operations, and ensuring security and regulatory compliance.

Qualifications

• FiCEP certification is required.
• Professional, well-developed interpersonal skills and a welcoming presence.
• Advanced written communication and accurate emails/letters.

Responsibilities

• Deliver exceptional member experience at service desk and teller line.
• Open new accounts and assist with loan inquiries.
• Process deposits, withdrawals, transfers, loan payments, check cashing, and monetary instrument purchases.
• Identify member needs and recommend suitable products and services.
• Support daily branch operations including cash handling and balancing.

Skills

FiCEP certification

Customer service

Cash handling

Interpersonal skills

Education

High school diploma

Job description

Champions First Credit Union in Crawfordville seeks a friendly Member Service Specialist to provide exceptional service at the service desk and teller line. You will open accounts, assist with loans, and help members reach their financial goals with accurate, personalized guidance.

Responsibilities include processing a variety of transactions, resolving issues, supporting daily branch operations, and ensuring security and regulatory compliance.