Member Services Associate - Training & Lab Support

Alliance Safety Council; St. George (LA); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Alliance Safety Council is seeking a Member Service Representative Level I to support the Member Services Department with training assistance and client support. This full-time role requires reliable attendance, lab supervision, and effective communication with students and instructors.

You will handle CBT lab setup, student scheduling, and help resolve registration or training issues while maintaining a professional demeanor and adherence to lab security policies.

Qualifications

• Requires knowledge and understanding of English grammar.
• Basic computer skills required.
• High school education or equivalent required including 1–3 years experience in member services.
• Bilingual in Spanish a plus.

Responsabilités

• Greet students and assist at the front desk in a professional manner.
• Prepare CBT lab for sessions and ensure proper operation of computers and software.
• Monitor the CBT lab and assist instructors with registrations or training.
• Schedule and seat students according to CBT Lab Policy.
• Close CBT lab at end of day and ensure adequate card/ribbon stock for the next day.
• Troubleshoot IT issues and provide general IT support as needed.

Connaissances

English grammar

Basic computer skills

Dependable

Communication skills

Professional demeanor

Formation

High school education or equivalent

Outils

Computer systems

Description du poste

Alliance Safety Council is seeking a Member Service Representative Level I to support the Member Services Department with training assistance and client support. This full-time role requires reliable attendance, lab supervision, and effective communication with students and instructors.

You will handle CBT lab setup, student scheduling, and help resolve registration or training issues while maintaining a professional demeanor and adherence to lab security policies.