Member Services Associate I — Training & Front Desk

Alliance Safety Council; Nederland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Alliance Safety Council in Nederland, TX seeks a Customer Service Representative Level I to support the Member Services Department by assisting with CBT training and product-related client support. This on-site role emphasizes punctuality, front-desk duties, and accurate handling of CBT resources.

The candidate should have a high school diploma and 1–3 years in member services, with Spanish bilingual skills considered a plus.

Qualifications

• High school education or equivalent required, including 1–3 years in member services.
• Bilingual in Spanish a plus.

Responsibilities

• Greet students professionally and assist with CBT training.
• Operate CBT lab computers and monitor proper operation.
• Assist instructors and member companies with registration or training issues.
• Prepare rooms for instructor-led classes and ensure CBT lab security.
• Keep CBT lab attended during operation and assist at front desk as needed.

Skills

Customer service

Bilingual Spanish

Education

High school diploma

Tools

Computer systems

Job description

Alliance Safety Council in Nederland, TX seeks a Customer Service Representative Level I to support the Member Services Department by assisting with CBT training and product-related client support. This on-site role emphasizes punctuality, front-desk duties, and accurate handling of CBT resources.

The candidate should have a high school diploma and 1–3 years in member services, with Spanish bilingual skills considered a plus.