Member Services Associate — Gym Front Desk

Planet Fitness; Nashville (TN); On-site; USD 17,000 - 18,000; Full time

Job summary

Taymax Group, LP's Planet Fitness club in Nashville is hiring a Member Services Representative to deliver a welcoming member experience, greet guests, check members in, and assist with tours and sign-ups. The role requires you to be at least 18 with a HS diploma, basic computer skills, reliability, and a positive, fitness‑minded attitude.

You’ll help keep the club clean and support the manager and team throughout your shift.

Qualifications

• 18+ years required or older.
• High School diploma or GED.
• Customer service experience preferred.
• Basic computer proficiency.
• Punctual and reliable; works well independently and in a team.
• Positive, upbeat attitude and passion for fitness.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk duties including phones, sign‑ups, and member check-in.
• Tour prospective members and explain rates and monthly payments.
• Assist Club Manager with cash handling and drawer counts.
• Maintain club cleanliness and assist with cleaning tasks as needed.

Skills

Customer service

Basic computer skills

Punctuality

Team player

Communication

Education

High School diploma/GED

Job description

Taymax Group, LP's Planet Fitness club in Nashville is hiring a Member Services Representative to deliver a welcoming member experience, greet guests, check members in, and assist with tours and sign-ups. The role requires you to be at least 18 with a HS diploma, basic computer skills, reliability, and a positive, fitness‑minded attitude.

You’ll help keep the club clean and support the manager and team throughout your shift.