Member Services Associate - Fitness Front Desk (Full-Time)

Planet Fitness - KS/LA Sutherland Group; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness center in Wichita is looking for a Member Services Representative to create a positive experience for members by delivering exceptional customer service. Candidates should have good customer service skills, basic computer proficiency, and a passion for fitness. Responsibilities include greeting members, answering phones, managing member accounts, and ensuring the cleanliness of the club. This is a full-time position requiring a positive attitude and reliability.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Answer phones and assist callers effectively.
• Assist in new member sign-ups and tours.

Skills

Exceptional customer service skills

Basic computer proficiency

Ability to empathize and problem solve

Job description

A fitness center in Wichita is looking for a Member Services Representative to create a positive experience for members by delivering exceptional customer service. Candidates should have good customer service skills, basic computer proficiency, and a passion for fitness. Responsibilities include greeting members, answering phones, managing member accounts, and ensuring the cleanliness of the club. This is a full-time position requiring a positive attitude and reliability.