Member Services Associate - Fitness Club Front Desk

Bridgeville Fitness, LLC; Bridgeville (Allegheny County); Vor Ort; USD 17.000 - 18.000; Vollzeit

Zusammenfassung

Taymax Group, LP is hiring a Member Services Representative at our Bridgeville club. The role focuses on delivering a high level of customer service to Planet Fitness members and guests, handling front desk duties, sign-ups, and tours in a fast-paced fitness environment.

The position emphasizes welcoming interactions, accurate handling of payments, and maintaining a clean, professional club. Prior customer service experience and reliability are valued.

Qualifikationen

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are essential.
• Ability to work independently and as part of a team.

Aufgaben

• Greet members and guests with exceptional service.
• Answer phones and assist callers with inquiries.
• Check members in and sign up new members; assist with tours and payments.
• Maintain accounts and assist Club Manager as needed.
• Keep the club clean and organized; complete daily tasks and cleaning priorities.
• Respond to questions and escalate to management when appropriate.

Kenntnisse

Customer service

Front desk demeanor

Computer basics

Punctuality

Team player

Positive attitude

Active listening

Diplomacy

Ausbildung

High school diploma or GED

Jobbeschreibung

Taymax Group, LP is hiring a Member Services Representative at our Bridgeville club. The role focuses on delivering a high level of customer service to Planet Fitness members and guests, handling front desk duties, sign-ups, and tours in a fast-paced fitness environment.

The position emphasizes welcoming interactions, accurate handling of payments, and maintaining a clean, professional club. Prior customer service experience and reliability are valued.